Reference

Terms and Conditions for 7999app

These terms set out what you agree to when you open and use a 7999app account — covering deposits via bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personTerms subject to change
7999app Terms and Conditions for 7999app
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about your account, wallet, or a transaction made through bKash, Nagad, or Rocket, our support team can help. Use the channel that suits you — live chat is the quickest path for account-specific questions.

Team online

Live Chat

Open the chat widget from any page on 7999app to reach the support team directly about a terms or account query.

Email Support

Send a detailed message to our support address for written records of your terms-related question or dispute.

Help Centre

The FAQ Account Bangladesh section covers common terms questions around wallet use, account limits, and eligibility.

HOW WE OPERATE

How 7999app Handles Your Account

We keep your account data and wallet activity secure using encrypted connections across every session, whether you are on mobile or desktop. Here is what that means in practice for your account.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. We do not store your bKash or Nagad PIN at any point.

Data Retention

We retain your account and transaction records for as long as required by applicable law and our internal audit process, then delete them securely.

Access Requests

You can request a copy of the data we hold on your account by contacting support through live chat or email with your registered number.

Terms Updates

When these terms change, we send a notification to your registered account before the new version takes effect. You can review the change before continuing.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how these terms apply to wallet use on 7999app.

Yes. Every deposit method — bKash, Nagad, Rocket — is covered by these terms. The payment rail does not change your obligations or ours under this agreement.

Access depends on your local law and the regions we currently serve. It is your responsibility to confirm that using this platform is permitted where you are before registering.

We notify you through your registered account before material changes take effect. Continuing to use the platform after that notice means you accept the updated version.

Contact support via live chat or email with your account details and the transaction reference. We aim to acknowledge disputes and begin review promptly after receiving your message.

Yes. Send a request through live chat or email using your registered mobile number. We will confirm what data we hold and how long we retain it under our standard policy.

Yes. These terms allow one account per person regardless of how many devices you use. Logging in from your phone, tablet, or desktop all count as the same account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.