Reference

How 7999app Handles Your Personal Information

Your account data belongs to you. This page explains exactly what we collect when you use 7999app — from your mobile wallet details to your session activity — and how we keep it secure.

Account Data ProtectionbKash & Nagad PrivacyYour Right to Request ChangesLive casino and slots
7999app How 7999app Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security is built into the account layer, not bolted on after. Here is how we handle the four areas that matter most to your privacy on 7999app.

Encryption in Transit

All data moving between your device and our servers — including bKash and Nagad payment confirmations — travels over SSL. Your wallet details are never sent in plain text.

Cookie Controls

We use session cookies to keep you logged in across browser and mobile. You can clear these from your device settings at any time; doing so will log you out of your current session.

Data Retention

Account and transaction records are kept for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.

Requesting Changes

To correct your registered mobile number, update your linked wallet, or request deletion of your account data, contact support via live chat or email with your account verification details.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove data we hold on your account, our support team handles privacy requests directly. Send your request with your registered mobile number and we will respond as quickly as we can.

Team online

Live Chat

Open the chat widget from your account dashboard. Identify yourself with your registered number and state your privacy request clearly.

Email Support

Write to our support address with your account details and the specific data you want to access or remove. We confirm receipt within one business day.

Account Help Centre

The FAQ Account Bangladesh section in your account covers common data requests — password resets, wallet unlinking, and session history — without needing to contact support.

Common Questions About Your Privacy

Real questions from people using 7999app — answered plainly, without legal padding.

We collect your contact details, registered mobile number, and the payment method you link — bKash, Nagad, or Rocket. Device and session data is also logged to maintain your account access.

Only with the payment processor completing your transaction. We share the minimum required — never your PIN. No marketing or data-broker sharing takes place with your wallet information.

Contact support via live chat or email with your registered number. We will confirm what data we hold and provide a summary. Availability of this right depends on your local law and eligible regions.

Yes. Submit a deletion request through live chat or email. Some transaction records may be retained for a period as required by applicable rules, but your active profile data can be removed.

Transaction records are kept while your account is active and for a defined period after closure. The exact retention period depends on applicable requirements in your region.

After account closure, your data moves to a retention period before deletion. You can request early deletion via support. Residual transaction logs may remain as required by applicable rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.